Shipping Policy

Buy With Confidence – We Ship Fast and Securely

At X Refrigerant, we process and ship most orders within 1 business day. Delivery typically takes 3-7 business days, depending on your location.

Shipping Times and Methods

For orders containing 5 or more 25 lb. cylinders or large quantities, we use LTL freight services to ensure safe and legal delivery. All shipments are handled in full compliance with federal, state, and local regulations governing the transport of hazardous materials.

Refrigerants are classified as hazardous materials by the U.S. Department of Transportation (DOT), and we follow all necessary protocols for labeling, documentation, and carrier compliance. Buying from non-compliant sources can result in serious legal consequences, including fines and product seizure.

Hazmat Guidelines and Delivery Conditions

Due to Hazmat transport regulations, overnight or air shipment is not permitted. All refrigerants are shipped via ground transportation only. Residential deliveries do not require a signature. However, deliveries to commercial addresses require someone to be present for acceptance—packages will not be left unattended.

Order Accuracy and Address Confirmation

Shipping time estimates are approximate and may vary based on carrier performance. Please double-check your shipping address before completing your order. Once an order is processed, changes are difficult to accommodate due to our fast dispatch workflow and high order volumes.

If you have any questions about your delivery or need tracking support, please contact us at support@xrefrigerant.com.